Home > News > Company News > Frequently Asked Questions and Answers
News
Contact Us
Add: 1006-1008, Huatong Building, Sungang East Road, Luohu District, Shenzhen City,China Tel: +86-755-33221366  +86-755-33221388  +86-755-33221382  +8...
Contact Now
News

3D Etched Baroque Spherical Stainless Steel Cup: Where Artistry Meets Utility

The Skycrops 3D Etched Baroque Spherical Stainless Steel Cup is a revolutionary beverage ware that combines art and functionality. Crafted from premium 304 stainless steel, it ensures durability, corrosion resistance, and food safety for various drinks.

Skycrops 17oz Baroque Etched Stainless Steel Wine Glasses: Food-Grade, Versatile for Outdoor & Home Use

This article introduces Skycrops Baroque etched stainless steel wine glasses. Made of food-grade material, they are corrosion-resistant and shatterproof, suitable for various scenarios. Combining Baroque art with modern design, the black/copper plating is both aesthetic and practical, and they are lightweight and portable.

Unlock Professional Mixology with Skycorps 18-Piece Bartender Kit

Discover Skycorps 18-piece bartender kit: premium stainless steel, comprehensive tools, ergonomic design. Ideal for pros & beginners to craft perfect cocktails anywhere.

Semi-Circular Auto-Rotating Pizza Oven: Redefine Outdoor Baking with Technological Elegance

Semi-circular pizza oven with AA battery-powered auto-rotation. Fast heating, uniform baking, portable—ideal for outdoor events, camping & commercial use.

Trapezoidal 360° Auto-Rotating Pizza Oven: Redefine Outdoor Baking Technology

Trapezoidal 360° auto-rotating pizza oven: stainless steel, rapid heating, all-weather outdoor use—ideal for camping & parties.

Elevate Your Home Bar with the Skycorps 18-Piece Bartender Kit

Skycorps 18-piece bartender kit with Baroque design, stainless steel tools, and pro shaker—perfect gift for cocktail lovers.

Fuel the Outdoor Cooking Boom: Skycorps 360° Pizza Oven for Fast & Flavorful Moments

360° rotation, fast heat, ideal for backyard, patio, tailgating & camping fun.

Professional Bartending Essential: Skycorps 28/18 oz Mirror Cocktail Shaker Set (11-Piece)

28/18oz mirror-finish stainless steel bartender kit with 11 pieces. This article highlights its professional-grade design for home mixology and bar setups.

Elevate Your Mixology Game: Skycorps Copper-Plated Cocktail Shaker Set Review

Today, we're reviewing the Skycorps Copper-Plated Cocktail Shaker Set, a masterpiece that seamlessly blends Baroque aesthetics with professional-grade functionality.

Unlock the Infinite Charms of Pizza Ovens: Why They're a Must-Have for Cooking Enthusiasts

In the world of gourmet cooking, pizza ovens are increasingly becoming the favorite of many cooking enthusiasts and professional chefs. From family kitchens to outdoor gatherings, and from traditional Italian pizzas to creative dishes, pizza ovens bring a brand-new experience to food preparation with their unique advantages. Let’s delve into the various advantages of pizza ovens and uncover the secrets behind their popularity.
Certifications

Frequently Asked Questions and Answers

Frequently Asked Questions and Answers

2014-08-25 14:40:11

Q: Which stainless steel materials do we commonly use?
A: In compliance with the needs of customers, we adopt different grades of stainless steel, such as 18/8, 18/6, 18/0 and some others. Simultaneously, we insist on utilizing the best quality one among all grades of materials.

Q: Which effect can we make on the surface of our product?
A: We can make all kinds of effects on the stainless steel surface, such as mirror finish, Matt finish, surface painting, oil spray, electroplating, and some others. Furthermore, we can offer any color our customers want.

Q: Which logo can we make on the surface of our product?
A: There are electro-etched logo, etched logo, laser logo, stamped logo, silk-screen printed logo, and embossed logo for option.

Q: Are OEM products available? What information should be offered if the product needs die sinking?
A: Both OEM and ODM products are available in our company. All our mould technicians have over ten years of experience in die sinking. Our customers are only required to offer the product design as well as the detailed data about each part of the product, including the length, width, height, thickness, and the distance between two parts. Then, their idea on drawings can become a reality. Of course, the samples our customers are willing to offer will give us much convenience for die sinking and estimating the price.

Q: What is the minimum order quantity? How long is the delivery time?
A: Both MOQ and delivery time need to refer to the specific products. Our MOQ is usually 1000pcs, and the quantity of our waste bin product is calculated in accordance with the entire cabinet. The delivery time is within 30 days.

Q: Can E-BON supply the accessories made from wood, plastic, glass or leather besides stainless steel products?
A: Our factory focuses on producing stainless steel. After several years of management, we have built close relationship with other material product manufacturers. This advantage allows us to provide our customers with the accessories made from other materials in addition to stainless steel. Our one stop service can help our clients complete their procurement plan.

Q: Where is the main market for E-BON products?
A: Our main market is Europe and America, so we are quite familiar with the demands and requirements of this market. We can offer our customers our professional consultation and recommendation service. Simultaneously, we will launch new products on basis of the changes of European and American markets, to help our clients better exploit the market. In addition, we also expand the markets in Russia, Asia, and South America.

Q: How can customers buy E-BON products?
A: Our customers can send email to sales@szebon.com, which is our business email. Alternatively, customers can dial 86-0755-33221366 to tell us the projects to be developed, or the products they are interested in. Our business team awaits customers all day long.

Q: How can we guarantee the outgoing quality of our product?
A: Our QC department is responsible for strictly controlling the product quality during the feeding process and manufacturing process, or before shipment. Even if the order form does not require the third party to examine goods, our QC department will still present the inspection report to assure our customers of the product quality.

Before shipment, we will collate the order information, inspection report and inspection pictures, and some others into a thank-you letter, which will be sent to our customers to make them clear about the status of both product and shipment.