Home > News > Company News > Frequently Asked Questions and Answers
News
Contact Us
Add: 1006-1008, Huatong Building, Sungang East Road, Luohu District, Shenzhen City,China Tel: +86-755-33221366  +86-755-33221388  +86-755-33221382  +8...
Contact Now
News

Space Robot Smoker Grill: A perfect blend of futuristic design and classic smoking

In the journey of exploring future cooking, we break tradition and bring a product that combines innovative design and culinary art - the Space Robot Smoker. This smoker is not only a perfect companion for grilling and smoking, but also a futuristic work of art, making every outdoor party full of surprises and fun.

Cyber ​​Pizza Oven: Make your backyard party more delicious and easier

Families who like to enjoy delicious food in the backyard finally have a more convenient and efficient choice - Cyber ​​Pizza Oven. This newly launched pizza oven is designed for family gatherings, friends' parties and outdoor cooking, so that you can easily make delicious pizza at home and bring a perfect time to share with family and friends.

Robot Dog Pizza Oven, the Star Artifact of Backyard Party

Sharing a fragrant pizza with family in the backyard is an ideal scene in the hearts of countless people. But if you want to bake a uniform and crispy pizza, traditional tools often make people feel busy. At this time, the robot dog pizza oven has become the star of outdoor cooking.

Etched Stainless Steel Moscow Mule Mug: The Perfect Combination Of Classic And Elegance

Behind every cocktail, there are stories and culture. As the iconic pairing vessel of the classic cocktail "Moscow Mule", the Moscow Mule cup not only carries nearly a hundred years of beverage culture, but is also a symbol of fashion and elegance. Today, we grandly launch a newly designed Moscow Mule cup set to add a touch of refinement and sentiment to your life.

Cyber ​​Pizza Oven: Adding Deliciousness and Fun to Outdoor Life

In today's pursuit of high-quality outdoor experience, Cyber ​​Pizza Oven is undoubtedly the ideal companion for every camping enthusiast and family gathering. It not only brings exquisite and delicious pizza, but also makes every outdoor cooking full of fun and surprises with its futuristic design and convenient functions.

Make pizza making more fun: Revealing how the robot dog pizza oven makes family gatherings easier!

Pizza is the soul of family gatherings, but baking a crispy pizza that everyone likes is often a headache: either the oven temperature is uneven, or you have to keep flipping it in the middle, which makes you busy and you can't enjoy the time with family and friends at all.

Cyber ​​Pizza Oven: Unlock the infinite possibilities of backyard cooking

Imagine the aroma of burning wood fuel floating in the fresh air, the sunset in the sky in the distance, and you and your family or friends sitting in the backyard, waiting for a freshly baked, fragrant pizza. Isn't this a beautiful picture? With the Cyber ​​Pizza Oven, you can easily bring this deliciousness and joy home.

Make outdoor cooking easier: Cyber ​​Pizza Oven changes your food experience

Traditional outdoor cooking equipment often requires a high technical threshold, but Cyber ​​Pizza Oven completely subverts this. Its 360° automatic rotation function allows the pizza to be heated more evenly, eliminating the trouble of frequent flipping. Whether you are a kitchen novice or a cooking expert, you can easily bake a perfect pizza that is crispy on the outside and tender on the inside.

Explore the kitchen of the future: Skycorps Spacebot Smoker Grill, Enhance Your Outdoor Cooking Experience

If you've ever dreamed of bringing the future technology from science fiction movies into real life, then the Skycorps Spacebot Smoker Grill is designed for you.

The secret to sparking family fun: the robot dog pizza oven

Forget the complicated oven operation! The robot dog pizza oven is equipped with a 360° automatic rotating heating system, a built-in thermometer and timer, so there is no need to worry about the pizza being burnt or undercooked. Open the oven door, you will find that the pizza base is crispy and the fillings are fragrant. Every bite is comparable to the level of an Italian restaurant.
Certifications

Frequently Asked Questions and Answers

Frequently Asked Questions and Answers

2014-08-25 14:40:11

Q: Which stainless steel materials do we commonly use?
A: In compliance with the needs of customers, we adopt different grades of stainless steel, such as 18/8, 18/6, 18/0 and some others. Simultaneously, we insist on utilizing the best quality one among all grades of materials.

Q: Which effect can we make on the surface of our product?
A: We can make all kinds of effects on the stainless steel surface, such as mirror finish, Matt finish, surface painting, oil spray, electroplating, and some others. Furthermore, we can offer any color our customers want.

Q: Which logo can we make on the surface of our product?
A: There are electro-etched logo, etched logo, laser logo, stamped logo, silk-screen printed logo, and embossed logo for option.

Q: Are OEM products available? What information should be offered if the product needs die sinking?
A: Both OEM and ODM products are available in our company. All our mould technicians have over ten years of experience in die sinking. Our customers are only required to offer the product design as well as the detailed data about each part of the product, including the length, width, height, thickness, and the distance between two parts. Then, their idea on drawings can become a reality. Of course, the samples our customers are willing to offer will give us much convenience for die sinking and estimating the price.

Q: What is the minimum order quantity? How long is the delivery time?
A: Both MOQ and delivery time need to refer to the specific products. Our MOQ is usually 1000pcs, and the quantity of our waste bin product is calculated in accordance with the entire cabinet. The delivery time is within 30 days.

Q: Can E-BON supply the accessories made from wood, plastic, glass or leather besides stainless steel products?
A: Our factory focuses on producing stainless steel. After several years of management, we have built close relationship with other material product manufacturers. This advantage allows us to provide our customers with the accessories made from other materials in addition to stainless steel. Our one stop service can help our clients complete their procurement plan.

Q: Where is the main market for E-BON products?
A: Our main market is Europe and America, so we are quite familiar with the demands and requirements of this market. We can offer our customers our professional consultation and recommendation service. Simultaneously, we will launch new products on basis of the changes of European and American markets, to help our clients better exploit the market. In addition, we also expand the markets in Russia, Asia, and South America.

Q: How can customers buy E-BON products?
A: Our customers can send email to sales@szebon.com, which is our business email. Alternatively, customers can dial 86-0755-33221366 to tell us the projects to be developed, or the products they are interested in. Our business team awaits customers all day long.

Q: How can we guarantee the outgoing quality of our product?
A: Our QC department is responsible for strictly controlling the product quality during the feeding process and manufacturing process, or before shipment. Even if the order form does not require the third party to examine goods, our QC department will still present the inspection report to assure our customers of the product quality.

Before shipment, we will collate the order information, inspection report and inspection pictures, and some others into a thank-you letter, which will be sent to our customers to make them clear about the status of both product and shipment.